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President's Message


Through uncompromised focus and by building on our established expertise in collecting medical evidence for the Life and Health Insurance industry, our business continues to grow despite challenging and uncertain market conditions. 

The remarkable growth of our Paradex® Tele-Interviewing business continues.  The benefits of Tele-Interviewing are indisputable as more clients continue to move in this direction.  Rapid turn around times, thorough and in-depth recorded information, and a positive applicant experience all contribute to providing better service.

Our professional Call Centre capabilities are extensive, secure, scalable and constantly evolving.  We have earned new business, including high volume exclusivity at major Carriers, based on our extensive capabilities, collaborative approach, and consistent high quality performance. 

In our Portamedic® Mobile Field Services division, we are extremely proud to be the first in the Canadian market to go live with an electronic paramedical application…ePara®. 

Fast real time paramedical results and improved legibility and accuracy make ePara® a highly effective alternative to the standard medical evidence application. The success of this project will help pave the way for the industry to move forward.

As an organization, we continue to invest in driving an overall culture which fully embraces the concept of “Customer Experience and Operational Excellence”.  We understand and accept the important role we play in a very large and important process to consumers, producers, and insurance companies alike.

We are both privileged and proud to be the largest and longest standing provider of such services in the Canadian market and will never take our position for granted.  And we continue to invest in people, innovation, systems, and infrastructure to strengthen our current capabilities.

Thank you for your continued support of Hooper-Holmes Canada Ltd; We truly value your business.


Sincerely,

Daniel R. Gauvin
President & Chief Executive Officer
Hooper-Holmes Canada Limited
 

Health Information Division providing mobile paramedical services.

Tele-Information Division providing electronic underwriting information services.

Secure web based document downloads.

Personal and Financial Information Division, providing Inspection Report and Attending Physician Statement Services.

 

Copyright © 2010 Hooper Holmes. All rights reserved.